Lisa Frederick is an accomplished executive client services leader with a focus on client retention, process improvement, and cross-functional team leadership. They have a proven track record of efficiently managing projects and identifying strategic opportunities, demonstrated through their roles at ADP as a Senior Client Services Manager and Manager of Client Services from 2016 to 2022. Additionally, Lisa has held positions such as Team Manager at Sitel and various roles at ADP, contributing to a strong foundation in client services. Currently, they are pursuing an Associate's degree in Medical Insurance Specialist/Medical Biller at Augusta Technical College while having recently completed a Bachelor of Business Administration at Strayer University with a 4.0 GPA. Lisa is also certified in payroll and is an active member of CSRA SHRM.
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