Maureen Potts

Maureen Potts currently serves as an Account Manager for Employment Tax at ADP since October 2015, excelling in client relations and problem resolution while leveraging expertise in ADP products. Prior roles at ADP include UC Implementation Specialist and Unemployment Hearings Specialist, where Maureen demonstrated proficiency in client satisfaction and compliance with unemployment law. Previous experience also encompasses a position as Claims Representative at Cabinets To Go, Senior Unemployment Claims Specialist at ADP, and a managerial role at AMI Metals, highlighting a strong foundation in operational efficiency and team leadership. Maureen began a career in customer service and banking as a Sales Associate at Finlay Fine Jewelry and Branch Specialist at Community Bank, following a diploma from Fontana High School.