Mayur Jain is an Enterprise UX and Digital Transformation Leader with over 20 years of experience in driving SaaS growth and human-centered innovation across global markets. They have a proven track record of shaping experience strategy, achieving a client retention rate of over 90%, and leading significant usability improvements and faster onboarding processes. Previously, they held senior UX roles at companies such as Xerox, Sapient, and Net4India, while currently serving as a Senior UX Architect at ADP, where they have enabled substantial user adoption and revenue growth. Mayur is recognized as a thought leader and mentor, having guided numerous professionals in UX, digital engineering, and AI-enabled transformation.
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