Melissa Hermes is a seasoned operations leader with over 15 years of experience specializing in strategic initiatives, program management, and client enablement. Currently serving as the Snr Director of Talent Solutions Strategy & Analytics at ADP, Melissa has a proven track record of managing multi-million dollar initiatives and driving process improvements. In prior roles, including Snr Director of Client Enablement at StandOut by ADP and various positions at Target and Accenture, Melissa leveraged a strengths-based approach to lead teams, enhance client experiences, and implement effective technology solutions. Holding a Bachelor of Business Administration in Management Information Systems from the University of Iowa, Melissa is also certified as a ScrumMaster and Six Sigma Greenbelt.
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