Michael Harrison is currently the Manager of Client Retention & Loyalty at ADP, where they utilize over 18 years of leadership experience across various industries including payroll, HCM, and telecom. Previously, Michael held multiple managerial roles, demonstrating expertise in client experience, process improvements, and team mentoring at companies such as TeleTech and Convergys. Their educational background includes a Business Administration Certification from Dalhousie University and a foundational education from Waitaki Boys High School. In their career, Michael has consistently focused on achieving results and inspiring teams through strategic consulting and effective change leadership.
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