• ADP

Michelle Davis

Client Service Manger

Michelle Davis has over 20 years of experience in client service and management roles, currently serving as a Client Service Manager at ADP since November 2006. In this position, Michelle supervises a team of up to 30 members, managing various roles including Account Managers and Project Managers. Michelle progressed to Service Delivery Manager II within a year, overseeing Annual Enrollment projects. Prior to ADP, Michelle worked at Briggs Medical Supply Company, starting as a Customer Service Representative and advancing to Call Center Manager, where responsibilities included training staff, managing budgets, and monitoring performance. Michelle holds a diploma in General Studies from the University of Iowa and graduated from Dowling Catholic High School.

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