Michelle G. has extensive experience in customer service and workforce management across various industries. Beginning as a Concession Worker at Cohen Stadium, Michelle developed foundational skills in food service. Over the years, Michelle has held roles such as Internet Support at OSP Group, where customer satisfaction ratings reached 95%, as well as several positions at FULLBEAUTY Brands, including Telemarketing Agent, Scheduling Analyst, and Time Keeping/Real Time Analyst. Subsequently, at ADP, Michelle serves as a Sr. Workforce Management Specialist, focusing on staffing forecasts and data analysis. Michelle has also managed workforce operations at Employbridge and served as a Forecast Analyst at Memorial Hermann Health System, honing skills in forecasting, reporting, and operational productivity. Currently, Michelle is a Co-Owner and Pool Tech at Chachi & Michy's Pool Services, ensuring customer satisfaction in pool maintenance and education.
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