Patrick Carlos

Patrick Carlos is an Operations Manager at ADP, where they manage day-to-day operations for the NAS Project Services in Manila. With a background in contact center management, Patrick has successfully driven sales and customer satisfaction improvements while overseeing teams and facilitating process innovations. Previously, as a Team Leader and Shift Manager at Hinduja Global Solutions, Patrick demonstrated a consistent track record of enhancing operational efficiency and revenue generation. Their analytical skills and creative problem-solving abilities have been pivotal in leading cross-functional teams to develop and implement effective business strategies.