Patrick McAllister is a strategic financial services leader currently serving as the Director of Client Experience at ADP, where they develop the Client Experience roadmap and oversee initiatives based on customer feedback. Previously, they held various leadership roles at TD Ameritrade, including Senior Manager of Strategy and Client Experience, where they significantly improved retail experience scores and led a major integration project. With earlier experience at Citi and E*TRADE, McAllister has consistently focused on optimizing client experiences through data and feedback-driven strategies. They earned a Bachelor of Arts from Ithaca College and have a history of directing substantial projects in financial services.
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