Rae Walker Candidate

Rae Walker is a seasoned CX Project Manager and current PhD candidate with extensive experience in operations management and customer success. Currently a Sr. PM Implementation Consultant III at ADP, Rae focuses on facilitating enterprise analysis sessions to enhance customer success while nurturing the growth of junior team members. Previously, Rae held senior roles at Capital Group and Coinbase, where they successfully implemented strategic initiatives and improved operational efficiencies. Rae's educational background includes an ongoing MBA and an Associate of Science in Social Sciences, reflecting a strong commitment to business acumen and effective management practices.