Ray Cruz is a seasoned professional with a diverse background in operations, process improvement, and technical support. At The Home Depot, Ray served as a Sr. Operations Business Analyst, leading process enhancements for 2200 stores nationwide. Prior experience at CenturyLink included roles from Technical Support to Analyst II Revenue Assurance, where Ray identified inefficiencies and developed revenue audits. As a Sr. Process Improvement Manager at Hiscox, Ray contributed to process innovation and continuous improvement for an array of insurance products. Currently, Ray is a Sr. Continuous Improvement Consultant at ADP. Ray holds a Bachelor of Science in Information Systems Technology from the University of Central Florida and an MBA in Human Resources from Belhaven University.
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