Ruby Sihra

Ruby Sihra is the Senior Manager of Client Success at ADP, where they lead a team focused on enhancing client experiences for high-value Enterprise and Mid Market accounts. With over 20 years of experience in strategic account management and customer success, Ruby has effectively driven retention and revenue growth through various change management programs. Prior to ADP, Ruby held several roles at Orange Business Services, including Customer Success Manager and Client Service Director, where they significantly improved customer satisfaction and engagement. Ruby’s career is marked by a strong commitment to creating outstanding client experiences and fostering team success in competitive industries.