Tracy Capizzi is an experienced Benefits Manager II for HR Outsourcing at ADP, overseeing a Benefits Administration team that manages a substantial client book exceeding $10M. Responsibilities include handling open enrollment, resolving discrepancies, and managing invoicing while developing team members through training and performance reviews. Prior positions at ADP included Client Services Manager and roles in the Dealer Services Division, focusing on client support for payroll, benefits, and HR processes. Experience also includes serving as Client Services Manager at CDK Global, where Tracy managed a team across various applications and locations to ensure client satisfaction and adherence to service objectives. Tracy holds a degree from New Jersey City University.
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