Warren Tom

Warren Tom is a project and implementation management expert with over 20 years of experience in customer success, currently seeking new opportunities to leverage their skills in operational excellence through Agile methodologies. Warren has previously held senior roles, including Senior Project Manager at Planned Companies, where they transformed delivery frameworks, enhancing operational efficiency and client satisfaction. As Regional Director at Ikiru People, Warren revitalized support and project management teams, achieving a significant rise in customer feedback scores. In addition to their professional achievements, Warren has spent two decades coaching volleyball at DIGS Volleyball Club, fostering resilience and teamwork among young athletes. They hold a Bachelor's degree in Engineering Management from Stevens Institute of Technology.