Vincent Duong is an IS Support Engineer at the American Arbitration Association since May 2025, with extensive experience in IT support and engineering roles. Previously, Vincent held various positions at Stony Brook University, including Senior Lead IT Technician, where responsibilities included team management, training, and customer support for over 100 staff and hundreds of students. Additional experience encompasses internships in technical support, electrical engineering, and software development across companies such as Susquehanna International Group, North Atlantic Industries, and Frontgrade Technologies. Vincent holds a Master of Science in Computer Engineering from Stony Brook University, expected in 2025, alongside a Bachelor of Engineering in Computer Engineering obtained in 2024.
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