Daphne “Dee” C. has extensive experience in customer service and management roles across multiple industries. Currently serving as Outbound Retention Manager at ADT since October 2019, Daphne has also held various management titles within the company including CTS Manager and Virtual Team Manager. As Chief Executive Officer at Alpha Elite Administrative Services, LLC since March 2015, Daphne demonstrates leadership in business operations. Previous experience includes a range of roles at Comcast from June 2012 to October 2019, culminating as Priority Bulk Supervisor in the Central Division, where guidance was provided to over 40 Customer Account Executives. Additional roles at Sprint Nextel, Charter Communications, Verizon Wireless, and the United States Air Force showcase a strong foundation in customer service, technical support, and personnel management. Daphne holds a Bachelor of Business Administration in Human Resources Management and an Associate Degree in Business Administration from Columbia Southern University, and additional education from the Community College of the Air Force.
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