Jake Jackson is a seasoned professional with experience in customer service management and various roles across multiple industries. Currently serving as a Customer Success Manager at ADT since February 2024, Jake has previously held the position of Insurance Restoration Specialist at Bluebird Roofing, where responsibilities included inspecting roofing systems and representing customers during insurance claims. Prior to that, Jake worked as a personal contractor at RH Structure, performing demolition, remodeling, and carpentry tasks. Jake's background also includes significant experience as a firefighter with the City of Fairfield and City of Middletown, demonstrating capabilities in emergency response and public safety. Earlier experience includes a role as Hockey Programs Coordinator for the Dallas Stars, focusing on community engagement and youth sports. Jake holds a Bachelor of Business Administration in Entertainment, Sport Promotion & Management from Northwood University.
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