Janna Perry is a professional with over 20 years of experience in training, curriculum development, and managing frontline communications to support business operations. Currently serving as the Sr. Manager of Customer Experience Learning at ADT, Janna has developed high-quality training programs for new product launches and manages a team of Technical Writers. Previously, Janna worked as the Assistant Branch Manager at AmSouth Bank, overseeing daily operations and ensuring customer satisfaction. Janna holds a Master of Arts in Organizational Leadership from Tusculum College and a Bachelor of Science from the University of Tennessee-Knoxville.
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