JL

Jerry Lowe

Customer Service Team Manager

Jerry Lowe is a Customer Service Team Manager at ADT, where they focus on maximizing client and representative benefits through system analysis and reporting. Previously, Jerry served as a Customer Service Supervisor at US Cellular and as a Quality Assurance Manager at Cellular Sales, where they enhanced team performance and customer engagement. They began their career as a Call Center Trainer at Heartland Payment Systems, developing training programs for contact center associates. Jerry is currently pursuing a Bachelor of Business Administration at Middle Tennessee State University.

Location

Knoxville, United States


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