Samuel Waits is a highly experienced professional with a proven track record in data governance, analytics, and business management. Currently serving as the Senior IT Director of Data and Analytics at ADT since January 2021, Samuel has established an enterprise data operating model that fosters data governance and promotes business innovation. Previously held various executive roles at JPMorgan Chase & Co., where substantial achievements included leading initiatives that resulted in significant cost savings and improved operational efficiencies. Samuel also contributes to academia as a member of the CX Executive Program Advisory Board at Ashland University, providing strategic insights for curriculum development.
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