Sarah Johnston

Sarah Johnston possesses a diverse professional background with a focus on training, sales enablement, and customer experience. At ADT, from March 2021 to September 2024, Sarah served as the Training and Sales Enablement Manager, building on previous experience as a Training Manager. Prior to ADT, roles at DEFENDERS included Customer Experience Center Trainer, Quality Assurance Specialist, and Customer Service Representative from July 2017 to March 2021. Sarah's journey began in retail as a Sales Specialist at Michael Kors from November 2014 to July 2017 and extended to the beauty industry as a Cosmetologist at The Magic Act Salon & Day Spa from June 2013 to May 2016. Educational credentials include a degree in Cosmetology from Southeastern Career Center and studies in Secondary Education at Indiana University Indianapolis.