Sharon Beermann

Sharon Beermann is a seasoned professional with extensive experience in product management and customer experience, having worked at ADT since August 1998. As the Manager of Product Management, Sharon plays a key role in preparing the feature pipeline by identifying business and customer needs. Previous roles at ADT include Strategic Initiatives Customer Experience Manager, where responsibilities involved enhancing customer perspectives and digital interactions, and Functional Initiatives Manager, leading cross-functional initiatives. Earlier positions, such as Process Excellence Specialist and ADT Dealer New Accounts Manager, involved creating policies to improve customer experience and managing a team of auditors, respectively. Sharon's career also includes experience at Neiman Marcus as a Sales Associate and technical roles in field support. Educationally, Sharon holds a Master of Business Administration from the University of Phoenix and a Bachelor's degree in Business Management from the same institution, plus additional coursework at Villanova University.