Will Shumate is a seasoned professional with a diverse background in customer service and productivity optimization. Currently serving as a Productivity Specialist and Universal Agent at ADT since September 2021, Will previously held positions at MonkeySports, Inc. as a Customer Service Specialist and Representative from October 2017 to July 2021. Will's early career includes roles as a Sales Associate at Total Wine & More, a Summer Intern with the City of McKinney, and a Customer Service Cashier at Academy Sports + Outdoors. Educational qualifications include a degree in Recreation, Event and Sports Management from the University of North Texas and an Associate of Science from Collin College.
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