Allan B. is an experienced Senior Technical Writer currently employed at Adtran since May 2021. Previous roles include Contract Technical Writer at Behavioral Health Network, Inc, where Allan designed SOP templates and authored SOPs for medical records, and Technical Documentation & Support Specialist at Stone Coast Fund Services, where Allan maintained IT documentation in Microsoft Word and Atlassian Confluence. Further experience includes developing reference manuals at Dead River Company, creating customer and service documentation for Philips Healthcare, and working as a Technical Writer at Innovatia, Measured Progress, and Alcatel-Lucent, focusing on various documentation formats and tools. Allan holds a BA in English with a concentration in Professional Writing and Technical Communication from the University of Massachusetts Amherst, obtained between 1991 and 1995.
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