Ahmed Elwan is a seasoned IT professional with extensive experience in database administration and technical support. Currently serving as a Professional Service Supervisor and Oracle DBA at Advanced Computer Technology since September 2006, Ahmed has responsibilities that include installing Oracle Failsafe on Windows clusters and supporting Oracle databases, Oracle RAC, and Oracle Application Server. Previously, from December 2004 to June 2006, Ahmed worked as a Customer Technical Support Engineer at TheWayOut Internet Solutions, where duties involved ensuring customer satisfaction through efficient service and handling the installation and support of various network equipment. Ahmed holds a Bachelor's degree in Computer Science from Modern Academy in Maadi, obtained between 1997 and 2002.
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