Omnia Youssef is an experienced professional in customer success and IT, currently serving as a Customer Success Manager at Advanced Computer Technology (ACT) since November 2023. Prior to this role, Omnia held positions at Crystal Networks, including Customer Success & Renewals Manager and Presales Engineer from January 2020 to November 2023. Experience also includes a role as Maintenance & IT Engineer at Silicon21-NITS from February 2018 to December 2019 and positions as Junior Developer and IT professional at Middle East Glass Manufacturing Company from June 2016 to February 2018. Omnia Youssef earned a Bachelor's degree in computer science from Helwan University Cairo, completing studies from 2012 to 2017.
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