Ruby Tyagi is a Principal Technical Author and Content Strategist with over 19 years of experience, specializing in insurance platforms. Currently at Sapiens AdvantageGo, Ruby directs documentation for the AdGo product suite, successfully scaling the library from zero to over 300 documents annually. Recognized with the Award of Excellence in 2024, Ruby has a proven track record of bridging product and customer experience through high-quality, user-friendly documentation. Ruby holds a Professional Doctorate in Design Thinking and has also contributed as an Editor and Guest Correspondent for various publications.
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