Ryan Cheng is a Generative AI Architect at 研華科技, where they design end-to-end AI solutions and drive projects across multiple departments. Previously, Ryan served as a Senior Natural Language Processing Engineer at Shoalter Technology, leading the development of a customer service chatbot that improved customer satisfaction by 21%. With experience as an Algorithm Engineer at LUDO Technology Co., Ltd. and KK Intelligent Technology, Ryan specialized in computer vision and algorithm development. Ryan holds a degree from 國立中山大學, where they studied from 2015 to 2020.
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