Adverity
Jean S. is an experienced professional in technical support and customer service, currently serving as a Senior Technical Support Specialist at Adverity since December 2021. Prior experience includes roles as Support Engineer II at Navis from February 2017 to November 2021 and Senior Product Support Specialist at Sabre Airline Solutions from February 2016 to February 2017, where responsibilities involved troubleshooting databases and analyzing data for airline customers. Additionally, Jean S. worked as a Technical Support Engineer at EMC, gaining recognition as the first to achieve total customer satisfaction in the Disk Library for Mainframe in the Shanghai office and receiving the Excellent Customer Service Award within three months. Jean S. holds a Master's degree in Information Technology from Bentley University, completed in 2014.
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