Géa B.

Géa B. has a diverse work experience spanning different roles and companies.

Starting with their most recent position at Sellfy as a Customer Success Manager, Géa was responsible for establishing strong customer relationships, understanding their needs, and providing effective solutions. They also played a role in developing success plans and keeping customers informed about product updates.

Prior to that, at AdvicePay, Géa worked as a Customer Support Specialist. They excelled in resolving support issues and bugs, consistently receiving positive performance reviews. Géa also played a key role in addressing client issues, managing de-escalations, and providing mentoring/training to enhance productivity.

Before joining AdvicePay, Géa worked at SparkAI as a Quality Assurance Specialist for over a year.

Going further back, Géa started their career as an Apple Advisor at Concentrix. They provided assistance with product purchases and device activation, ranking at the top of all advisors within the organization. Géa also offered technical support and managed chat documentation.

Throughout their work experience, Géa demonstrated strong customer-centric skills, technical proficiency, and a track record of delivering exceptional support.

Géa B. recently completed a certification as an AWS Certified Cloud Practitioner from ChooseU in 2022. Prior to that, in 2021, they obtained certifications in Full Stack Engineering from Tech Talent South. Géa's education also includes studying Psychology at Francis Marion University, although the specific dates and degree earned are unknown. They completed their high school education at West Florence High School, where they received a High School Diploma. In addition to their formal education, Géa has obtained additional certifications in Python 3 Scripting for System Administrators from A Cloud Guru | A Pluralsight Company in July 2022 and an AWS Certified Cloud Practitioner certification from Amazon Web Services (AWS) in August 2022.