Laura Theodore is currently a Strategic Advisor at AdvisoryCloud and serves as a member of Chief. Previously, they held the position of SVP Customer Success at simPRO Software and Vice President of Customer Success at Total Expert, where they significantly improved client retention and satisfaction. Earlier in their career, Laura effectively managed P&L and corporate strategy as General Manager at StreetSmart during a major corporate divestiture. They have also contributed as an Advisor for Premier Enterprise Media Services and rSecureNote, and have extensive experience in global support services and customer engagement from various roles at ClickSoftware and Gearworks.
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