Emerson Ferraz

Emerson Ferraz has diverse experience in customer service and information technology, including roles in telemarketing and support. At Atento Brasil, Emerson worked on retention strategies for credit cards and provided specialized support in authorization and information sectors, ensuring efficient communication with health service providers and clients. Currently at AeC, Emerson addresses claims from brokerage areas. Previous positions also include accounting assistance at WB Contabilidade and insurance sales at Corretora de Seguros Lemos LTDA. Emerson's educational background includes degrees in Cyber Security and ongoing studies in System Analysis and Development, complemented by certifications in networking and cybersecurity from Cisco Networking Academy.