Francileide Lopes

Francileide Lopes is a skilled HR manager with over 10 years of experience in the call center industry. They have held various roles, including People Coordinator and Operations Supervisor, focusing on team management, leadership development, training, and recruitment. Presently, Francileide is pursuing a bachelor's degree in Business Administration while also undertaking multiple postgraduate programs in Human Resources Management, Performance Analytics, and Organizational Psychology. They are certified as a Coach, Scrum Master, and Behavioral Analyst, among other credentials.