Raquel Penna is a professional with 26 years of experience in billing and administration at large companies. Educated with a Bachelor's degree in Business Administration and an MBA in Auditing and Control, Raquel has spent the last 12 years as a manager in service sector revenue administration, focusing on performance indicators, team training, and process automation. Raquel's expertise includes credit analysis and internal compliance, while also leading projects aimed at process improvement and efficiency.
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