Thays Millena

Thays Millena is currently the Coordenador de Planejamento at AeC Contact Center, where they lead strategic planning to enhance profitability and drive operational efficiency. With a background in Telecom operations, Thays has experience in demand forecasting, capacity planning, and the development of productivity-enhancing solutions. They have previously held positions ranging from Atendente to various planning analyst roles within the same company, showcasing their growth and expertise in the field. Thays holds a Bachelor's degree in Business Administration and Management from Instituto Federal da Paraíba, a Bachelor's degree in Actuarial Science from Universidade Federal da Paraíba, and a technical degree in Accounting from Academia de Comércio Epitácio Pessoa.