Werismar Lopes is currently the Superintendente de Operações at AeC, where they oversee operational management. With a diverse background at AeC and AeC Contact Center, Werismar has held numerous roles, including Gerente de Operações Sênior and Coordenador de Desenvolvimento Operacional Sênior. They possess an MBA in Inteligência de Mercado from the Pontifícia Universidade Católica de Minas Gerais and are pursuing a course on Scrum Master at Bild Educação. Their experience encompasses customer service, operational quality monitoring, and the implementation of performance improvements.
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