Derek Ward is an experienced Senior IT Service Manager with a long tenure at AEGON Global Technology since 2011, specializing in ITIL disciplines such as Change, Problem, Incident, Configuration, Asset, Availability, and License Management. With a career at AEGON UK beginning in February 1990, Derek has been instrumental in managing IT services across multiple regions, including Aegon Transamerica, Aegon UK, Aegon Netherlands, Aegon Asset Management NL, Kames UK, and TKPI Netherlands. Additionally, Derek has held the position of Process Improvement Manager, overseeing a team focused on enhancing processes within the Life and Pensions Division, and has also served in an Account Manager role with responsibilities for the PMO and Service Desk. Academic background includes education at Craigmount from 1970 to 1978.
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