John Campbell

John Campbell has extensive experience in customer service and operations management within the financial services sector, particularly in pension administration. Currently serving as the Platform Solutions Control Assurance Manager at Aegon since January 2014, John leads a team focused on Customer Care Oversight while ensuring adherence to the Risk & Controls Framework. Previous roles at Aegon include managing digital workplace upgrades and providing auto-enrolment solutions. Prior to Aegon, John spent over 24 years at Standard Life in various managerial positions, overseeing teams involved in SIPP commercial property management, tax year-end coordination, and flexible pensions. John's educational background includes multiple certifications from the Chartered Insurance Institute, indicating a strong foundation in regulated financial services and investment operations.