Benjamin Seng is an experienced professional with a diverse background in customer service and business analysis across various industries. Benjamin's career began as a Service Relations Officer at Citi, where Benjamin addressed retail banking customer inquiries while maintaining professionalism. Benjamin subsequently held roles at the Australian Energy Market Operator (AEMO) as a Business Analyst, focusing on Cyber Defence Uplift Projects. Additionally, Benjamin worked at NAB as an Analyst in Enhanced Customer Due Diligence and as a Client Advisor for customers in financial hardship, ensuring compliance with AML/CTF guidelines. Previous experience includes a position as a Data Migration Specialist at Standard Chartered Bank and roles in customer service at UNIQLO Australia and Cerebos. With strong analytical skills and a commitment to customer service, Benjamin has effectively contributed to organizational success in multiple capacities.
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