Carol Poon

Carol Poon is a seasoned professional with extensive experience in the energy sector, currently serving as Manager of Gas Metering & Settlements at the Australian Energy Market Operator (AEMO) since January 2011. In this role, Carol provides leadership in gas market settlements and oversees compliance with regulations while driving process improvements. Previous positions at AEMO include Team Lead for Gas Metering and Retail, where responsibility included managing operational activities and stakeholder relationships, and Senior Analyst roles focusing on gas retail and settlements. Prior experience includes business analyst roles at John Holland and SumTotal Australia & New Zealand, where Carol managed technology implementations and facilitated project lifecycles. Carol holds a Bachelor of Engineering in Computer Software Engineering and a Bachelor in Software Engineering from the University of Melbourne.