Michael Leone currently serves as a Senior Product Lead for ServiceNow at the Australian Energy Market Operator (AEMO) since March 2023. Prior to this role, Michael held various positions at the Transport Accident Commission (TAC) from January 2018 to March 2023, including Platform Lead and Technical Domain Manager, focusing on ServiceNow and M365 platforms. At Cotton On Group, Michael worked as a Senior Platform Specialist and previously as a Platform and Facilities Administrator. Michael's earlier experience includes a tenure at Salmat as a Platform Systems Engineer, where responsibilities encompassed Wintel Administration, and as a Site Engineer overseeing End User Computing operations. Additionally, Michael served as an IT Support Coordinator, supporting 400 users at the Geelong site.
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