Suresh Vr

Suresh VR, PAHM, is an experienced operations manager with a strong background in customer service and team management. Currently serving as a Senior Operations Manager at Aeries and Alegeus since June 2021, Suresh has previously held significant roles such as Manager of Complex Issues at athenahealth, overseeing a team of 40 agents and managing key business goals, and Team Manager at Cognizant, where Suresh managed an inbound contact center with over 100 team members. Early career experience includes positions as an Accounts Receivable Executive at Perot Systems Corporation and a Customer Support Executive at Sutherland. Suresh holds a Bachelor's degree in Geography and has developed expertise in performance management, client satisfaction, and operational efficiency throughout a career spanning over 17 years.