Ankit Gupta is an experienced Service Delivery Manager at Aeris IoT SaaS since June 2023, overseeing service quality, cost, and performance for MNO partners. Previously, Ankit served as Operations Project Manager at Iron Systems, Inc, leading project execution and comprehensive service delivery functions. Prior roles include ITSM Consultant at HCL Technologies, where Ankit optimized ITSM operations, and Networking Senior Specialist at NTT DATA, managing enterprise-grade network infrastructure. Ankit also has experience as a NOC Specialist and IT Service Desk Analyst at HCL Technologies and Dell International Services, respectively, along with early career roles in technical support. Ankit holds a Bachelor's degree from Punjab Technical University.
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