Aetna Group is a world leader in the packaging industry, specializing in end-of-line solutions. It employs more than 2000 people, including more than 280 technicians engaged in after-sales service. The Group provides service to customers in more than 130 countries through subsidiaries in France, the United Kingdom, Germany, Spain, the United States, Russia, China, Mexico, Thailand and Brazil. The Group's production ranges from semi-automatic wrapping machines with smart technology to innovative automatic packaging solutions, industrial packers and case packers, palletizers, AGV & LGV shuttles, and dedicated raw material recycling machines. With more than 200.000 machines sold and installed around the world, Aetna Group is able to offer a wide range of solutions and services for the most diverse needs of the packaging industry, an achievement achieved thanks to the activity carried out in 10 production plants, including 6 in the packaging valley, one in Brazil, one in the USA, one in China and one in Germany. It has a turnover of more than 400million euros and invests more than 7% of its sales annually in R&D to ensure products with innovative technological solutions that offer real benefits to customers.

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Packaging Services

Aetna Group Spa

Aetna Group Spa's headquarters in Castel San Pietro, Bologna, Italy

This department focuses on the design and development of mechanical systems and components.

Mechanical Engineering

This department focuses on managing and optimizing sales processes to drive revenue and support marketing and after sales efforts.

Sales Operations

This department focuses on designing and implementing automated systems and processes to enhance efficiency and productivity.

Automation Engineering

This department focuses on driving revenue through the management and execution of sales strategies across various markets.

Sales Division

The After Sales & Customer Service team at Aetna Group Spa is dedicated to ensuring customer satisfaction post-purchase by providing expert support and service for their advanced packaging solutions. This team coordinates maintenance, troubleshooting, and spare parts management, while also gathering customer feedback to enhance product offerings. With a focus on swift response times and effective communication, they play a vital role in maintaining long-term relationships with clients in over 130 countries, contributing to Aetna's reputation as a leader in the packaging industry.

After Sales & Customer Service

This department is responsible for overseeing customer support and business development activities after the initial sale, ensuring client satisfaction and long-term relationships.

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Other teams

Sales Operations

Automation Engineering

Sales Division

After Sales & Customer Service

After Sales Management