Mila Katz

Mila Katz is an accomplished Service Delivery Manager and Customer Support Manager in the Fintech sector, currently employed at AEVI since March 2021, where responsibilities include managing and enhancing contracted services to ensure consumer satisfaction and service profitability. Previously, Mila held roles in technical solution management at Conga, service architecture at IPC Systems, and partner service delivery management at Verint, showcasing a strong background in aligning services with customer needs and managing large-scale projects. With over a decade at NICE Ltd., Mila's experience spans various positions such as Solution Delivery/Implementation Manager, Technical Account Manager, and Solution Architect, focusing on compliance solutions and customer engagement. Mila holds a Master of Business Administration in Economics and IT Management from Latvijas Universitate, complementing a combined bachelor's degree in computer science and engineering.