Thiago Mello is a Systems Consultant at AFA Protective Systems, Inc. since December 2019, bringing extensive experience in customer service and sales within the sports and technology sectors. Previously, Mello managed ticket operations and customer service for Philadelphia Soul from April 2017 to November 2019 and was an Account Executive at Ricoh USA, Inc. from July 2016 to April 2017, focusing on relationship-building and consultative selling techniques. Mello also supervised event staff for the Philadelphia Eagles between May 2013 and July 2016, ensuring operational efficiency during home games, and held earlier positions with Philadelphia Soul and Philadelphia Union, gaining foundational experience in sales, business development, and guest services. Mello obtained a Bachelor of Science in Sport and Recreation Management from Temple University in 2016.
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