Raphael Breheret is a seasoned IT professional with extensive experience in service desk management and technical support, having worked in diverse roles at companies such as Expectra, IBM, Bureau Veritas, and Proservia - ManpowerGroup. Raphael's expertise includes project management, IT consulting, and the administration of service management systems like CA Service Desk Manager. Education credentials include a degree in Computer Science from IUT de Nantes and certifications in CA Service Desk Manager and SAP BusinessObjects. Notable leadership roles involve managing service delivery teams and transformations within technical support environments.
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