AffectPoint is focused on turning today's feedback into tomorrow's results. We are bringing feedback full circle with customer engagement, consulting, and coaching.

98% of customers say online reviews affect their purchasing decisions. 40% of consumers form an opinion after reading just one to three reviews. 94% say an online review has convinced them to avoid a business. 73% of consumers value the written review over the overall rating. 76% of consumers would pay more for a hotel with better customer reviews. 89% of consumers expect business to respond to their reviews.

AffectPoint addresses the challenges organizations face as they engage with and coordinate their interactions across online review platforms, business listing sites, and social media. We provide relational accountability and follow-up for organization leaders. We focus our efforts on people and embrace them as the reason for doing all things.

AffectPoint

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AffectPoint

Org chart

Teams

Offices

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