Janet Smith

Janet Smith is a seasoned professional with extensive experience in the insurance and retail sectors. Currently serving as Client Processing Manager for North America at AFM Insurance since April 2013, Janet has developed strong relationships with brokers, customers, and other stakeholders while ensuring efficient account management and resolution of discrepancies. Prior to this role, Janet was involved in contracting and licensing for Field Associates at First Financial Security, where responsibilities included processing applications and managing key contracts. Janet's background also includes significant experience with Kirkland's Home, where roles ranged from Communications Specialist to District Manager, highlighting strong capabilities in training, human resources, and operational efficiency. Janet holds a Bachelor of Arts degree in English and Philosophy from Union University, earned from 1980 to 1984.