Antonio Donato has a comprehensive background in technical account management and support, currently serving as an Enterprise Technical Account Manager at Affirm, Inc. since July 2017, where Antonio progressed through multiple roles including Senior Technical Account Manager and Technical Support Specialist. Prior experience at Demandforce from May 2013 to July 2017 included roles such as Product Insight Specialist, Support Operations Analyst, Senior Technical Support Representative, and Technical Support Representative, where Antonio focused on product testing, client inquiries, and operational improvements in Salesforce CRM. Additional experience includes a project management internship at the County of Santa Clara Parks Department, which involved overseeing a SharePoint repository system implementation. Antonio holds a B.S. in Business Management Information Systems from San José State University, completing the degree in 2013.
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